On August 17, 2007, Gartner hosted a teleconference looking at how the emergence of communities and new participants across the entire value chain (from citizens to government workers, from aggregators and intermediaries to IT suppliers) poses new challenges and opportunities to government agencies to improve service delivery and efficiency.
Gartner analysts discussed with participants the following topics:
- How will Web 2.0 change government service delivery and constituent participation?
- How will Web 2.0 change the government IT value chain?
- How should government IT organizations prepare to manage opportunities and risks of Web 2.0?
Interesting and thought provoking... View the presentation and listen to the teleconference at:
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